THE LANIER STORY A History of Meeting Customer Needs

Reputation for Excellence
The Lanier brand has earned its reputation for excellence by consistentlydelivering innovative product solutions and by an unwavering commitment to their customers. A pioneer in the document management business, Lanier established early on the importance of designing solutions to meet their customers’ specific needs. Lanier’s customer satisfaction levels are among the highest in the industry, as evidenced by their winning the
prestigious J.D. Power Customer Satisfaction Award two years in a row.

Innovative Solutions
Today, Lanier offers a broad range of award-winning solutions with a full line of multifunction products, including printers, multifunction facsimiles, scanners, digital duplicators and wide format systems. Most recently, Lanier won the Color Printer Line of the Year Award from Buyer’s Laboratory, a leading independent test lab and consumer advocate. Lanier products are reliable, easy to use, efficient and network-ready.

Customer Insight
Lanier dealers are committed to understanding their customers’ business and design product offerings that are aligned with their specific needs. Lanier’s unique approach to selling turnkey solutions helps customers increase efficiency, reduce cost, and improve document workflow. Knowing their customers’ businesses inside and out gives Lanier dealers the ability to deliver systems and services that are just right.

Lanier Advantage
As part of the Ricoh Americas Corporation, the Lanier brand and Lanier dealers will offer clear and strong benefits to customers, from technical expertise, product innovation and superior training to strategic alliances and critical market insights. All are built upon a shared mindset of getting to know, and understand, each customer’s unique business challenges and needs. After all, a solution is more than hardware, software, service and support – it is a problem solved.

Prints/Minute Resolution 4 D 600 x 600 dpi Scanner Speed Paper Size 4 ppm Max Min: 8.5” (width) Max: 36” (width)

Prints/Minute Resolution 8 D 600 x 600 dpi Scanner Speed Paper Size 8 ppm Max Min: 11” (width) Max: 36” (height)